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{"doc/contributor-guide/source/ux-ui-guidelines/ux-personas/cloud-ops.rst":[{"author":{"_account_id":19779,"name":"Chason Chan","display_name":"chenxing","email":"chason.chan@foxmail.com","username":"chenxing"},"change_message_id":"60e705ca86ab34b7e1937a840708884fed9bf214","unresolved":false,"context_lines":[{"line_number":105,"context_line":".. note::"},{"line_number":106,"context_line":""},{"line_number":107,"context_line":"   At scale, quotas become difficult to manage. Consider that quotas"},{"line_number":108,"context_line":"   can have over one thousand projects in a deployment."}],"source_content_type":"text/x-rst","patch_set":1,"id":"9a89bdaa_dff1a996","line":108,"range":{"start_line":108,"start_character":0,"end_line":108,"end_character":55},"updated":"2016-09-08 07:32:15.000000000","message":"Need a newline at end of file.","commit_id":"8a764f2e4afeaac1c811cb093298df18229a0e7b"},{"author":{"_account_id":14947,"name":"Maria Zlatkova","email":"mzlatkova@mirantis.com","username":"mzlatkova"},"change_message_id":"f80a864babe83a10bebb972351d676df936aa89d","unresolved":false,"context_lines":[{"line_number":70,"context_line":"Pain points"},{"line_number":71,"context_line":"~~~~~~~~~~~"},{"line_number":72,"context_line":""},{"line_number":73,"context_line":"Rei faces several challenges that can impede and slow progress on managing"},{"line_number":74,"context_line":"and updating the OpenStack cloud. The following pain point examples"},{"line_number":75,"context_line":"highlight the cases where progress can be impeded. This way, you can"},{"line_number":76,"context_line":"aniticipate and compensate when preparing a project:"}],"source_content_type":"text/x-rst","patch_set":3,"id":"7a8ec9b2_0ad76e4b","line":73,"range":{"start_line":73,"start_character":2,"end_line":73,"end_character":3},"updated":"2016-09-16 14:58:46.000000000","message":"Rey\n\n(same below)","commit_id":"d0e30edd0a5bdc01f2ce88b764393105f3db6d97"},{"author":{"_account_id":10607,"name":"Alexandra Settle","email":"a.settle@outlook.com","username":"asettle"},"change_message_id":"24b4952ac9e74cbf8cf01b21933b5a9c24c775b4","unresolved":false,"context_lines":[{"line_number":72,"context_line":""},{"line_number":73,"context_line":"Rei faces several challenges that can impede and slow progress on managing"},{"line_number":74,"context_line":"and updating the OpenStack cloud. The following pain point examples"},{"line_number":75,"context_line":"highlight the cases where progress can be impeded. This way, you can"},{"line_number":76,"context_line":"aniticipate and compensate when preparing a project:"},{"line_number":77,"context_line":""},{"line_number":78,"context_line":"Rei has trouble finding information to help triage issues that can"}],"source_content_type":"text/x-rst","patch_set":3,"id":"3a98d1f4_4fa38100","line":75,"range":{"start_line":75,"start_character":56,"end_line":75,"end_character":68},"updated":"2016-09-30 10:53:05.000000000","message":"This enables you to anticipate *","commit_id":"d0e30edd0a5bdc01f2ce88b764393105f3db6d97"},{"author":{"_account_id":14947,"name":"Maria Zlatkova","email":"mzlatkova@mirantis.com","username":"mzlatkova"},"change_message_id":"f80a864babe83a10bebb972351d676df936aa89d","unresolved":false,"context_lines":[{"line_number":73,"context_line":"Rei faces several challenges that can impede and slow progress on managing"},{"line_number":74,"context_line":"and updating the OpenStack cloud. The following pain point examples"},{"line_number":75,"context_line":"highlight the cases where progress can be impeded. This way, you can"},{"line_number":76,"context_line":"aniticipate and compensate when preparing a project:"},{"line_number":77,"context_line":""},{"line_number":78,"context_line":"Rei has trouble finding information to help triage issues that can"},{"line_number":79,"context_line":"prevent the cloud running:"}],"source_content_type":"text/x-rst","patch_set":3,"id":"7a8ec9b2_e74b5b85","line":76,"range":{"start_line":76,"start_character":2,"end_line":76,"end_character":3},"updated":"2016-09-16 14:58:46.000000000","message":"anticipate","commit_id":"d0e30edd0a5bdc01f2ce88b764393105f3db6d97"},{"author":{"_account_id":14947,"name":"Maria Zlatkova","email":"mzlatkova@mirantis.com","username":"mzlatkova"},"change_message_id":"f80a864babe83a10bebb972351d676df936aa89d","unresolved":false,"context_lines":[{"line_number":76,"context_line":"aniticipate and compensate when preparing a project:"},{"line_number":77,"context_line":""},{"line_number":78,"context_line":"Rei has trouble finding information to help triage issues that can"},{"line_number":79,"context_line":"prevent the cloud running:"},{"line_number":80,"context_line":""},{"line_number":81,"context_line":" * \" New users do not have the flexibility to spend weeks delving into"},{"line_number":82,"context_line":"   source code to figure out how to do common tasks, especially in the"}],"source_content_type":"text/x-rst","patch_set":3,"id":"7a8ec9b2_8a7b7e27","line":79,"range":{"start_line":79,"start_character":18,"end_line":79,"end_character":25},"updated":"2016-09-16 14:58:46.000000000","message":"from running","commit_id":"d0e30edd0a5bdc01f2ce88b764393105f3db6d97"},{"author":{"_account_id":22141,"name":"Rodrigo Caballero","email":"rodrigo.caballero.abraham@intel.com","username":"rcaballeromx"},"change_message_id":"12cceee9f328a369aa0d2b9c9f9ec23733b6030b","unresolved":false,"context_lines":[{"line_number":78,"context_line":"Rei has trouble finding information to help triage issues that can"},{"line_number":79,"context_line":"prevent the cloud running:"},{"line_number":80,"context_line":""},{"line_number":81,"context_line":" * \" New users do not have the flexibility to spend weeks delving into"},{"line_number":82,"context_line":"   source code to figure out how to do common tasks, especially in the"},{"line_number":83,"context_line":"   areas of orchestration. Were it not for ask.openstack.org and the"},{"line_number":84,"context_line":"   hard work of many bloggers in the community, I would have a"}],"source_content_type":"text/x-rst","patch_set":3,"id":"3a98d1f4_66ac5fee","line":81,"range":{"start_line":81,"start_character":0,"end_line":81,"end_character":3},"updated":"2016-09-28 14:55:19.000000000","message":"Do not use single item lists. If you simply indent the quote it will render properly. Please change it for all.","commit_id":"d0e30edd0a5bdc01f2ce88b764393105f3db6d97"},{"author":{"_account_id":14947,"name":"Maria Zlatkova","email":"mzlatkova@mirantis.com","username":"mzlatkova"},"change_message_id":"f80a864babe83a10bebb972351d676df936aa89d","unresolved":false,"context_lines":[{"line_number":78,"context_line":"Rei has trouble finding information to help triage issues that can"},{"line_number":79,"context_line":"prevent the cloud running:"},{"line_number":80,"context_line":""},{"line_number":81,"context_line":" * \" New users do not have the flexibility to spend weeks delving into"},{"line_number":82,"context_line":"   source code to figure out how to do common tasks, especially in the"},{"line_number":83,"context_line":"   areas of orchestration. Were it not for ask.openstack.org and the"},{"line_number":84,"context_line":"   hard work of many bloggers in the community, I would have a"}],"source_content_type":"text/x-rst","patch_set":3,"id":"7a8ec9b2_ea06c2cc","line":81,"range":{"start_line":81,"start_character":0,"end_line":81,"end_character":1},"updated":"2016-09-16 14:58:46.000000000","message":"Please remove the space (below as well).","commit_id":"d0e30edd0a5bdc01f2ce88b764393105f3db6d97"},{"author":{"_account_id":6547,"name":"Andreas Jaeger","email":"jaegerandi@gmail.com","username":"jaegerandi"},"change_message_id":"4bcec9ae78ea3776f7af316d01f01a74e06429cd","unresolved":false,"context_lines":[{"line_number":78,"context_line":"Rei has trouble finding information to help triage issues that can"},{"line_number":79,"context_line":"prevent the cloud running:"},{"line_number":80,"context_line":""},{"line_number":81,"context_line":" * \" New users do not have the flexibility to spend weeks delving into"},{"line_number":82,"context_line":"   source code to figure out how to do common tasks, especially in the"},{"line_number":83,"context_line":"   areas of orchestration. Were it not for ask.openstack.org and the"},{"line_number":84,"context_line":"   hard work of many bloggers in the community, I would have a"}],"source_content_type":"text/x-rst","patch_set":3,"id":"9a89bdaa_c30794c7","line":81,"range":{"start_line":81,"start_character":4,"end_line":81,"end_character":5},"updated":"2016-09-11 08:49:53.000000000","message":"extra whitespaces here and at end - also below","commit_id":"d0e30edd0a5bdc01f2ce88b764393105f3db6d97"},{"author":{"_account_id":10607,"name":"Alexandra Settle","email":"a.settle@outlook.com","username":"asettle"},"change_message_id":"24b4952ac9e74cbf8cf01b21933b5a9c24c775b4","unresolved":false,"context_lines":[{"line_number":80,"context_line":""},{"line_number":81,"context_line":" * \" New users do not have the flexibility to spend weeks delving into"},{"line_number":82,"context_line":"   source code to figure out how to do common tasks, especially in the"},{"line_number":83,"context_line":"   areas of orchestration. Were it not for ask.openstack.org and the"},{"line_number":84,"context_line":"   hard work of many bloggers in the community, I would have a"},{"line_number":85,"context_line":"   significantly more difficult time trying to understand practical"},{"line_number":86,"context_line":"   uses of OpenStack functionality. \""}],"source_content_type":"text/x-rst","patch_set":3,"id":"3a98d1f4_af95e587","line":83,"range":{"start_line":83,"start_character":43,"end_line":83,"end_character":60},"updated":"2016-09-30 10:53:05.000000000","message":"Do we want to mark this up?","commit_id":"d0e30edd0a5bdc01f2ce88b764393105f3db6d97"},{"author":{"_account_id":6547,"name":"Andreas Jaeger","email":"jaegerandi@gmail.com","username":"jaegerandi"},"change_message_id":"4bcec9ae78ea3776f7af316d01f01a74e06429cd","unresolved":false,"context_lines":[{"line_number":85,"context_line":"   significantly more difficult time trying to understand practical"},{"line_number":86,"context_line":"   uses of OpenStack functionality. \""},{"line_number":87,"context_line":""},{"line_number":88,"context_line":"Consitency between projects also slows down progress:"},{"line_number":89,"context_line":""},{"line_number":90,"context_line":" * \" All projects should strive to use the same standards—in code,"},{"line_number":91,"context_line":"   libraries used, file formats, and documentation."}],"source_content_type":"text/x-rst","patch_set":3,"id":"9a89bdaa_a30450c6","line":88,"range":{"start_line":88,"start_character":0,"end_line":88,"end_character":10},"updated":"2016-09-11 08:49:53.000000000","message":"Consistency","commit_id":"d0e30edd0a5bdc01f2ce88b764393105f3db6d97"},{"author":{"_account_id":10607,"name":"Alexandra Settle","email":"a.settle@outlook.com","username":"asettle"},"change_message_id":"24b4952ac9e74cbf8cf01b21933b5a9c24c775b4","unresolved":false,"context_lines":[{"line_number":85,"context_line":"   significantly more difficult time trying to understand practical"},{"line_number":86,"context_line":"   uses of OpenStack functionality. \""},{"line_number":87,"context_line":""},{"line_number":88,"context_line":"Consitency between projects also slows down progress:"},{"line_number":89,"context_line":""},{"line_number":90,"context_line":" * \" All projects should strive to use the same standards—in code,"},{"line_number":91,"context_line":"   libraries used, file formats, and documentation."}],"source_content_type":"text/x-rst","patch_set":3,"id":"3a98d1f4_4ff1c100","line":88,"range":{"start_line":88,"start_character":28,"end_line":88,"end_character":33},"updated":"2016-09-30 10:53:05.000000000","message":"remove","commit_id":"d0e30edd0a5bdc01f2ce88b764393105f3db6d97"},{"author":{"_account_id":14947,"name":"Maria Zlatkova","email":"mzlatkova@mirantis.com","username":"mzlatkova"},"change_message_id":"f80a864babe83a10bebb972351d676df936aa89d","unresolved":false,"context_lines":[{"line_number":87,"context_line":""},{"line_number":88,"context_line":"Consitency between projects also slows down progress:"},{"line_number":89,"context_line":""},{"line_number":90,"context_line":" * \" All projects should strive to use the same standards—in code,"},{"line_number":91,"context_line":"   libraries used, file formats, and documentation."},{"line_number":92,"context_line":""},{"line_number":93,"context_line":"   [We need] consistency between different OpenStack projects"}],"source_content_type":"text/x-rst","patch_set":3,"id":"7a8ec9b2_2a550af9","line":90,"range":{"start_line":90,"start_character":57,"end_line":90,"end_character":58},"updated":"2016-09-16 14:58:46.000000000","message":"typo","commit_id":"d0e30edd0a5bdc01f2ce88b764393105f3db6d97"},{"author":{"_account_id":10607,"name":"Alexandra Settle","email":"a.settle@outlook.com","username":"asettle"},"change_message_id":"24b4952ac9e74cbf8cf01b21933b5a9c24c775b4","unresolved":false,"context_lines":[{"line_number":87,"context_line":""},{"line_number":88,"context_line":"Consitency between projects also slows down progress:"},{"line_number":89,"context_line":""},{"line_number":90,"context_line":" * \" All projects should strive to use the same standards—in code,"},{"line_number":91,"context_line":"   libraries used, file formats, and documentation."},{"line_number":92,"context_line":""},{"line_number":93,"context_line":"   [We need] consistency between different OpenStack projects"}],"source_content_type":"text/x-rst","patch_set":3,"id":"3a98d1f4_6ff67dfa","line":90,"range":{"start_line":90,"start_character":57,"end_line":90,"end_character":58},"in_reply_to":"7a8ec9b2_2a550af9","updated":"2016-09-30 10:53:05.000000000","message":"Just remove in, basically","commit_id":"d0e30edd0a5bdc01f2ce88b764393105f3db6d97"},{"author":{"_account_id":22141,"name":"Rodrigo Caballero","email":"rodrigo.caballero.abraham@intel.com","username":"rcaballeromx"},"change_message_id":"12cceee9f328a369aa0d2b9c9f9ec23733b6030b","unresolved":false,"context_lines":[{"line_number":96,"context_line":"   It really boils down to having OpenStack act more like a single"},{"line_number":97,"context_line":"   initiative, versus a collection of projects. \""},{"line_number":98,"context_line":""},{"line_number":99,"context_line":"Building a community that listens and takes on feedback is also a goal:"},{"line_number":100,"context_line":""},{"line_number":101,"context_line":" * \" There’s still a bit of a gap between developers and operators."},{"line_number":102,"context_line":"   Although that is narrowing, understanding operators’ pains in"},{"line_number":103,"context_line":"   certain areas is key in developing a better product as a whole. \""},{"line_number":104,"context_line":""},{"line_number":105,"context_line":".. note::"},{"line_number":106,"context_line":""}],"source_content_type":"text/x-rst","patch_set":3,"id":"3a98d1f4_79908096","line":103,"range":{"start_line":99,"start_character":0,"end_line":103,"end_character":68},"updated":"2016-09-28 14:55:19.000000000","message":"How is this a pain point for cloud operators? I think this is more of a general concern for OpenStack. I do not think this should be included here.","commit_id":"d0e30edd0a5bdc01f2ce88b764393105f3db6d97"},{"author":{"_account_id":10607,"name":"Alexandra Settle","email":"a.settle@outlook.com","username":"asettle"},"change_message_id":"24b4952ac9e74cbf8cf01b21933b5a9c24c775b4","unresolved":false,"context_lines":[{"line_number":96,"context_line":"   It really boils down to having OpenStack act more like a single"},{"line_number":97,"context_line":"   initiative, versus a collection of projects. \""},{"line_number":98,"context_line":""},{"line_number":99,"context_line":"Building a community that listens and takes on feedback is also a goal:"},{"line_number":100,"context_line":""},{"line_number":101,"context_line":" * \" There’s still a bit of a gap between developers and operators."},{"line_number":102,"context_line":"   Although that is narrowing, understanding operators’ pains in"},{"line_number":103,"context_line":"   certain areas is key in developing a better product as a whole. \""},{"line_number":104,"context_line":""},{"line_number":105,"context_line":".. note::"},{"line_number":106,"context_line":""}],"source_content_type":"text/x-rst","patch_set":3,"id":"3a98d1f4_8f4d8940","line":103,"range":{"start_line":99,"start_character":0,"end_line":103,"end_character":68},"in_reply_to":"3a98d1f4_79908096","updated":"2016-09-30 10:53:05.000000000","message":"I would argue it is both. An operator is normally the first person to report a bug, and speak to the developer team about how to fix it - communication is key and there is a gap between the two teams. This IS a pain point for an operator.","commit_id":"d0e30edd0a5bdc01f2ce88b764393105f3db6d97"},{"author":{"_account_id":6547,"name":"Andreas Jaeger","email":"jaegerandi@gmail.com","username":"jaegerandi"},"change_message_id":"4bcec9ae78ea3776f7af316d01f01a74e06429cd","unresolved":false,"context_lines":[{"line_number":104,"context_line":""},{"line_number":105,"context_line":".. note::"},{"line_number":106,"context_line":""},{"line_number":107,"context_line":"   At scale, quotas become difficult to manage. Consider that quotas"},{"line_number":108,"context_line":"   can have over one thousand projects in a deployment."}],"source_content_type":"text/x-rst","patch_set":3,"id":"9a89bdaa_630328b9","line":108,"range":{"start_line":107,"start_character":48,"end_line":108,"end_character":54},"updated":"2016-09-11 08:49:53.000000000","message":"This sentence looks broken. Quotas have projects?","commit_id":"d0e30edd0a5bdc01f2ce88b764393105f3db6d97"},{"author":{"_account_id":22141,"name":"Rodrigo Caballero","email":"rodrigo.caballero.abraham@intel.com","username":"rcaballeromx"},"change_message_id":"12cceee9f328a369aa0d2b9c9f9ec23733b6030b","unresolved":false,"context_lines":[{"line_number":102,"context_line":"   Although that is narrowing, understanding operators’ pains in"},{"line_number":103,"context_line":"   certain areas is key in developing a better product as a whole. \""},{"line_number":104,"context_line":""},{"line_number":105,"context_line":".. note::"},{"line_number":106,"context_line":""},{"line_number":107,"context_line":"   At scale, quotas become difficult to manage. Consider that quotas"},{"line_number":108,"context_line":"   can have over one thousand projects in a deployment."}],"source_content_type":"text/x-rst","patch_set":3,"id":"3a98d1f4_3972787d","line":108,"range":{"start_line":105,"start_character":0,"end_line":108,"end_character":55},"updated":"2016-09-28 14:55:19.000000000","message":"This should not be a note, this is an actual pain point.\n\n   At scale, quotas become difficult to manage. Consider the fact that operators can have over one thousand projects in a deployment.","commit_id":"d0e30edd0a5bdc01f2ce88b764393105f3db6d97"}]}